Privacy Policy

1. INTRODUCTION

Welcome to the Wellx. Our registered users share their identity, health data, and their wearable devices to improve their health & get access to their insurance benefits.

This Privacy Policy applies to Wellx App on Android and iOS devices.

2. DATA WE COLLECT

Personal Information:

At Wellx, we ask for following personal informations from the users for account creation and validation purposes: name, work email, and phone number. We require this to validate if the user is employee of our client businesses.

Health Data:

As wellness and insurance company, we request access to user's health data, including BMI, height, weight, steps, activity, and sleep. We log this data to personalize Wellx experience for our members and improve their health.

Wearable Devices:

Fitness tracking device or mobile smartphone collects data to estimate a variety of metrics like your steps, distance traveled and active minutes moved. Not every device tracks every one of these metrics. The data collected varies depending on the device you use. When your device syncs with our applications and software, data recorded on your device is transferred from your device or device app to our service.

When you pair your device to your account, you grant us access to your exercise or activity data from that device service. You can use your account settings and tools to withdraw this consent at any time by stopping use of a feature, removing our access to a third-party service, unpairing your device, or deleting your data or your account.

3. DATA ACCESS

• We do not sell or rent your information to third parties.

• We do not share your information with third parties for marketing purposes.

• Your employers will have access to your information, device and activities.

However, when we use third party service providers, we disclose only the personal information that is necessary to deliver the service and we have a contract in place that requires them to keep your information secure and not to use it for their own direct marketing purposes. Please be reassured that we will not release your information to third parties beyond the company for them to use for their own direct marketing purposes, unless you have requested us to do so, or we are required to do so by law, for example, by a court order or for the purposes of prevention of fraud or other crime.

4. DATA SECURITY

At Wellx , we take the security and privacy of our users' data seriously. User's information is stored on highly secure servers hosted by Amazon Web Services (AWS) in the United Arab Emirates (UAE). Here's how we ensure the safety of our users' data:

• Secure Infrastructure: Our servers are safeguarded by robust encryption protocols, ensuring that the data remains confidential and protected from unauthorized access.

• AWS Security Measures: AWS provides state-of-the-art security features, including network firewalls, data encryption at rest and in transit, and regular security audits and monitoring to detect and prevent potential threats.

• PostgreSQL Database: Our user data is stored in a PostgreSQL database, known for its reliability, performance, and security features. We follow best practices for database security, including access control, data encryption, and regular backups to prevent data loss.

• Compliance: We adhere to industry standards and regulations to safeguard our user's data, including GDPR (General Data Protection Regulation) and local data protection laws in the UAE.

• Continuous Monitoring and Updates: Our team regularly monitors our systems for any security vulnerabilities and applies updates and patches promptly to ensure ongoing protection.

• Privacy Matters: We respect privacy of our users and only collect and store data that is necessary for providing our services. We do not share personal information with third parties without consent.